Customer Service: (802) 865-7300
Monday-Friday 8am-5pm

It's Tree Trimming Season

The Burlington Electric Department, together with the Burlington Parks, Recreation, & Waterfront Department, is about to begin our annual tree trimming maintenance program to trim trees that have grown around power lines throughout the City. The program's purposes are to ensure continued safe and reliable delivery of electric service to our customers and to minimize unplanned power outages for the Burlington community.

We invite members of the community to let us know if you notice overgrown trees that appear to be encroaching on power lines, and we will investigate. Please report potential tree issues to BED using our online form or by calling BED at 802-865-7463.

Thank you for your continued support while we work to provide safe and reliable electricity to our community.

Report A Problem

An Electrical Emergency at Home

In case of an electrical emergency in your home, call 658-0300 or 865-7386 (TTY/voice), 24 hours a day. A BED employee may be able to help determine or correct the electrical problem you are having. The fee for this service depends on the source of the problem and time of day.

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Note: Reporting a problem using this page will send an email to Burlington Electric. This email might not be processed until the next business day.