Contact Us Contact Us Email using the form below anytime. We will respond during business hours. Call 802-865-7300 Monday – Friday 8:00am – 4:30pm. Visit 585 Pine Street Monday – Friday 8:30am – 4:30pm. Fax: 802-865-7500 Contact What Can We Help You With Today? - Select -Starting or Stopping ServiceMy AccountEmergency Outage ReportSaving EnergyOur Rebate ProgramsElectric VehiclesSolar PanelsScheduling An Outage (Electricians)Our RFP Team (Requests For Proposals)Sponsorship InquiryOur Communications DepartmentBoard of Electric CommissionersUsage Data RequestOther If you need to start or stop your service, please use our our Start or Stop Service Form. Start or Stop Service » First Name Last Name Email Phone Address Optional. How did you hear about this? Example: neighborhood flyer, Front Porch Forum, social media Customer ID - Location ID Optional. These numbers appear on your bill. Event Name Event Date(s) & Location if applicable Amount of Sponsorship Requested if applicable Number of People Attending if applicable How does the event benefit the Burlington community? Outage Location Outage Details Did you hear anything, see anything? Please specify what and where. Your Message Submit Form